Effective Date: July 10, 2025
Last Updated: July 10, 2025

Call of Africa Safaris (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use our services, visit our website, or contact us.

1. Information We Collect

We collect both personal and non-personal data:

Personal Information:
– Full name
– Email address
– Phone number
– Mailing address
– Passport information
– Payment details (handled securely by third-party processors)

Non-Personal Information:
– Browser type and IP address
– Device and operating system
– Pages visited and time spent on the website
– Referral sources

2. How We Use Your Information

We use your data to:
– Process bookings and provide travel services
– Communicate trip updates and confirmations
– Improve user experience and website performance
– Respond to inquiries and customer support requests
– Comply with legal and regulatory obligations

We do not sell, rent, or trade your personal information.

3. Sharing Your Information

We may share your data with:
– Trusted third-party service providers (e.g., hotels, guides, airlines) to fulfill bookings
– Technical support services and payment processors under confidentiality agreements
– Regulatory bodies or law enforcement when legally required

All third parties are required to adhere to strict data privacy standards.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:
– Remember user preferences
– Improve site functionality
– Analyze usage statistics

You can disable cookies in your browser settings, but this may affect website performance.

5. Data Retention

We retain your personal data only as long as necessary for the purposes stated in this policy or as required by law.

6. Data Security

We use secure servers, encryption, and other safeguards to protect your data. However, no system is 100% secure. We encourage you to use caution when sharing sensitive information online.

7. Your Rights Under GDPR (EU/EEA Residents)

If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):
– Right to access
– Right to rectification
– Right to erasure
– Right to restrict processing
– Right to data portability
– Right to object

To exercise your GDPR rights, please contact us at [Insert Email].
We process your data based on your consent, contractual necessity, or legal obligations.

8. Your Rights Under CCPA (California Residents)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
– Right to know
– Right to delete
– Right to opt out (Note: We do not sell personal data)
– Right to non-discrimination

To make a CCPA request, email us at [Insert Email] or call [Insert Phone Number]. You may be required to verify your identity before we process your request.

9. Children’s Privacy

Our services are not intended for children under the age of 18, and we do not knowingly collect personal data from minors.

10. Updates to This Policy

We may update this Privacy Policy periodically. The revised version will be posted on this page with an updated ‘Effective Date.’

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Call of Africa Safaris
Email: safaris@callofafrica.co.za
Phone: +27 729258082
Mailing address: 32 Woodside, Norton Way, Rondebosch, 7700, South Africa
Website: https://callofafrica.co.za/